Member Online
View your super account online 24/7 through Member Online, our member secure portal.
Log into Member Online, and:
- View and update your account details (including balance, transactions and statements)
- Transfer any other super into your Catholic Super account
- Change your investment option
- View and update insurance cover
- Add your Tax File Number (TFN) if we don’t already have it
If you have a pension account, you can also:
- Change your payment amount and frequency
- Nominate a drawdown strategy if you change your investment options
- Request a withdrawal, straight to your nominated bank account.
Not sure how to login?
If you need any help, please contact our Service Centre on 1300 655 002. We're here Monday to Friday 8:30am - 6:00pm, except for national public holidays.
Specialist help when you need it
Our Service Centre offers personalised, one-on-one support and guidance. It's available to all members at no additional cost.
Specialist help when you need it
Our Service Centre offers personalised, one-on-one support and guidance. It's available to all members at no additional cost.
Frequently asked questions
Step 1: Click on the Login button. It’s in the top right corner
Step 2: You’ll see some options drop down. Click the member option, Member Online
Step 3: Now you’re at the Manage your account online page, where you’ll need to enter some information:
- Member type: Use the drop down menu to select ‘Super’
- Member number: Enter your member number in the box. If you can’t remember your member number call us on 1300 655 002.
- PIN/Password: Enter your PIN or password in the box. If you can’t remember your PIN, click ‘Reset your PIN’ and follow the instructions.
Step 4: Click the Login button.
Now you have access to your super details and can access your account information whenever you like.
When you first joined, we mailed you your member number details. If you don't have it available, you can call us on 1300 655 002 and we can help you.
If we don’t have your email address, you can update this during the activation process.
Click the ‘update my email address’ link when you’re notified that we don’t have an email address on file. You’ll then be asked to enter (and confirm) your correct email address.
We’ll send you a verification email to your new email for you to complete activation.
Once you are logged into Member Online, you will see the Dashboard screen with an overall view of your account, including your current account balance.
There are three key navigational tools/icons in the top right hand corner:
- Personal details with the person icon
- Notifications with the envelope icon
- Menu icon with the three horizontal lines will help guide you through the site.
In addition, switches between accounts can be made from the drop down field at the top of the screen as well as the generic tools underneath the dashboard.
Updating your details
You can update the following information using the Personal details icon:
- Contact details
- Pin numbers
- Tax File Number provision and consent
- Communication preferences
- Member statement
Your statements are available on the Dashboard, under the Account Statements drop down at the bottom of the Account Balance section.
Don't miss your super statement
Annual statements are scheduled for delivery during September - make sure your profile is up to date so we can get your information to you.
Under the Menu icon, you can navigate through to:
- Dashboard
- Account balance
- Investments
- Account activity
- Beneficiaries
- Find my super
- Contribution caps
- Tools and documents
- Forms
- Insurance
- Contact us
If you have an Pension account, there is also a Withdrawal option available in the menu.
Please note: The Find my super and Insurance menu options will not be available these options are not available on Pension accounts.
We acknowledge all First Peoples of the beautiful lands on which we live and work, and their enduring knowledge and connections to Country. We honour the wisdom of and pay respect to Elders past and present.